Mixed feelings and a lot of waiting
Honestly, the whole training and onboarding process felt pretty exhausting. I was often left hanging, waiting for someone to respond whenever I had a question about using the dialer or integrating the database with my workflow. The support team was reachable sometimes, other times they seemed busy which made me wonder if my concerns were being taken seriously. Even after several follow-ups, it felt like the responsiveness was inconsistent. The training sessions covered the basics, yes, but I struggled whenever I tried to apply the concepts practically without immediate help. The software updated automatically which was good, but without good support, it didn’t feel like enough. Overall, the experience was kind of draining and frustrating, like a constant wait where I wasn’t sure if I was getting the full assistance I needed to move forward.