Mixed feelings after training – some confidence, some gaps
I was initially hopeful that the training and onboarding would make me fully ready to use the software smoothly. The training materials covered a lot of ground and the live sessions helped me understand the core usage of the database and dialer tools quite well. However, by the end, I still felt a bit unsure about how all the features integrate, especially the fine details of managing call outcomes and using the automated updates effectively. Some topics moved quickly and lacked practical examples which would have boosted my confidence. The sign-up and payment overview was clear, so I did not have issues there. Overall, while the training did help me get started and taught me the essentials, I felt something was missing — maybe more hands-on practice or step-by-step walkthroughs of complex tasks. I am moderately confident about using the software but expect I will learn more gradually as I keep working with it.