I was initially quite hopeful about the software after the demo and some pre-purchase communications

I was initially quite hopeful about the software after the demo and some pre-purchase communications

I was initially quite hopeful about the software after the demo and some pre-purchase communications. The onboarding process went smoothly which gave me some confidence. However, I found that some features didn’t quite match the detailed description given earlier, mostly regarding the database capabilities. The dialing tools worked reliably day to day, which was a definite positive. After some time, I felt reassured about the product overall but would need a bit more assistance during initial setup if I were to recommend this. So, if you ask me casually, I’d say it’s a decent tool with some room for improvement.