Mixed feelings after sales, clarity was half good, half meh
When I first contacted them, I was cautiously optimistic about what I’d get in terms of software features and onboarding support, but by the time I finished the sales talk and pre-purchase steps, I was feeling somewhat mixed. On the positive side, they answered many questions clearly and explained the product features in detail, which helped me understand what I was signing up for. However, there were also gaps where I had to probe repeatedly for specifics about update frequency and priority support details. The sign-up and payment navigation was smooth, but I wasn’t fully confident about the ongoing support framework until I tried it myself. Overall, I felt the pitch was honest but glossed over some finer points, leaving me with a partly confident but slightly hesitant impression. So I’m on the fence about recommending it strongly without seeing longer-term results, since the initial engagement was solid but not flawless.