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WFHI review

Mixed feelings after onboarding took longer than planned

3 out of 53 of 5Verified customerTraining and onboarding

Mixed feelings after onboarding took longer than planned

I felt both positive and frustrated about the training and onboarding experience because, on one hand, I was able to get started eventually, but on the other, it took longer than I had anticipated. The initial training modules were clear and helpful, although I found that going through the entire set of sessions stretched over multiple days due to my own schedule and the pacing suggested by the system. Some parts of the software, especially the calling tools and database synchronization, required additional practice beyond the formal training. This extended effort made me feel slowed down initially, but once I overcame those challenges, I gained confidence using the platform. The gradual pace had its benefits, but I would have preferred a bit more streamlined onboarding to get up to speed faster. Still, the balance of hands-on use and training sessions was satisfactory overall.

Khushbu PrabhuUttarakhand, IndiaExperience: Published:
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