Mixed feelings after onboarding and training
After completing the onboarding and initial training, I find myself somewhat torn about my confidence level with the software. You provided a structured flow that helped me get familiarized with the basic functions, especially the database and calling tools, which worked well throughout my first week. However, some aspects of telephonic support left me uncertain. While I know help is accessible, the responses were not always immediate or fully clear, which held back my sense of assurance. The automatic updates brought some changes that improved interface ease but occasionally disrupted my workflow unexpectedly. I appreciate that the invoicing and payment were straightforward and the sign-up process was easy to manage. Overall, I would say if I were explaining this to a friend, I’d describe it as a useful program that took some patience to get used to. You laid the groundwork well but there are moments where better clarity or quicker support help would have boosted my confidence further. Still, I feel I can use the software; it’s a bit of a mixed bag but I’m willing to continue exploring what’s possible with it.