Mixed feelings about waiting to get started
Starting out with the sales and pre-purchase process felt a bit slow for me. At first, it seemed straightforward when I signed up and received some initial documentation about the software and training. However, it took a surprising amount of time before I was able to fully access the features and dive into the onboarding. Some of that delay was due to paperwork and invoice processing, which was handled professionally but not very swiftly. On the positive side, the communication from support and sales teams was generally clear and responsive. Emails and calls kept me updated, which helped reduce anxiety about whether things were moving forward. Still, the wait felt longer than I expected, given the promises in the product overview. Once everything was set up, the actual software and training worked well and matched the descriptions I was given at purchase. So while the start was a bit slow, the end delivery was satisfactory enough to balance out my initial frustrations.