Mixed feelings about training's problem handling
The training and onboarding started well with clear videos and step-by-step guidelines, which I appreciated as I set up the calling tools and database. However, when I encountered technical glitches in the dialer app malfunctioning midweek, the support during training was somewhat lacking. They did have solutions to offer but the turnaround time was longer than I hoped, leaving me working around the issue on my own for a day. On the bright side, automatic updates fixed some bugs without needing much intervention, which helped stabilize the experience soon after. So while the program’s learning resources are solid for basic setup, its downside was how delays in problem resolution affected the flow. I’d say it’s decent for those willing to troubleshoot a bit alongside training but it might frustrate those expecting faster hands-on help.