I have mixed feelings about the training and onboarding support I received from WFHI. On one hand, t

I have mixed feelings about the training and onboarding support I received from WFHI. On one hand, t

I have mixed feelings about the training and onboarding support I received from WFHI. On one hand, the responsiveness of the team was commendable—when I had questions or encountered issues during setup, they got back to me fairly quickly, which I appreciated. Their telephonic support made it easier to clarify doubts on the spot, and this definitely smoothed out some rough patches. On the other hand, there were moments when follow-ups took longer than I expected, or the clarity in their replies was not always spot-on, meaning I had to ask for further explanations. This back and forth added some unwanted friction to the learning process. Moreover, the training materials were thorough but occasionally felt too generic, lacking detailed walkthroughs for more specific problems I faced. All in all, while the overall assistance was useful and often timely, the inconsistency in response and detail left me feeling a little uncertain at times. Still, I can say the effort put in by their team was appreciable, just could have been streamlined better to feel more confident throughout onboarding.