Mixed feelings about training labels, honestly
So, I went through the entire training and onboarding for WFHI, expecting clear instructions and easy navigation. On one side, I think the training did cover all the essential points and the onboarding flow was structured logically, so beginners wouldn’t be lost. On the other hand, some of the wording used in the software and in training labels honestly confused me. Certain terms felt too technical or ambiguous, which made understanding the database feature and how to handle the calling tools harder at first. I can say the software did have useful features, and signing up wasn’t a problem, but that lack of clarity in terms made the whole experience less smooth than I hoped. If I were telling a friend about my experience, I’d say it’s a tool with potential but definitely needs more user-friendly wording in its onboarding and training materials to really catch on with everyone from the start.