I went through the training and onboarding process with WFHI, and my experience was genuinely mixed.
I went through the training and onboarding process with WFHI, and my experience was genuinely mixed. On the positive side, the content of the training was clear and relevant to the software's features, which helped me understand what to do. However, there was a noticeable amount of waiting time between some training modules and live support sessions. Repetition occurred in a few areas where the same points were covered multiple times without much new information. This made the process a bit longer than I expected and sometimes slightly frustrating. Despite that, I found the support team generally courteous and willing to assist whenever I reached out, which helped mitigate some of the slow parts. The onboarding flow was straightforward but did involve a few steps where I had to pause and wait for confirmation or updates before proceeding. This waiting stretched the overall timeline. Still, considering the thoroughness of the training material, I believe the experience was worthwhile in the end. I would be open to going through the process again, although I hope future iterations streamline the flow to reduce down time and repetition.