Mixed feelings about their sales support
The purchase process was somewhat clear though not flawless. I appreciated the straightforward invoicing and prompt payment confirmations which went smoothly. However, the initial signup lent itself to some confusion as instructions were not entirely straightforward, and I had to reach out for help to clarify several steps. While the support interaction was professional, it took several attempts to resolve my queries effectively. Whether I would need help again next time is uncertain; their service meets basic expectations but there's room for improvement in guidance during the onboarding phase. Overall, it balances out with some positives against the drawbacks, suggesting moderate satisfaction with the sales and pre-purchase assistance provided.