Mixed feelings about the wording and labels
Overall, I felt the software had potential but the wording and labels used throughout left me confused at times. For example, the database feature was labelled in a way that didn’t immediately clarify its full functionality, making it challenging to decide how best to implement it in my remote workflows. On the other hand, the calling tools and dialer’s labels were clearer and easier to navigate, creating a balance between ease and complexity. The onboarding flow was somewhat straightforward, but again the terminology used could have been simpler. Regarding sign-up and payment, the invoicing process was clear and professional which I appreciated. Automatic updates worked silently in the background, which was good. The mixed impressions seem to come from inconsistent clarity in wording that could be improved to make the user experience smoother overall.