Mixed feelings about the training waiting times
To start with, the training was overall informative but I was surprised at how much repetition and waiting it included. While the modules were detailed and covered most aspects of the software, several sessions involved revisiting the same concepts multiple times which sometimes felt like overkill. On the other hand, this repetition helped solidify my understanding, especially around the database feature and using the dialer effectively. What did surprise me was the waiting period between modules. Since the training was scheduled in stages, certain necessary steps involved waiting for support confirmation and the updated software to be installed automatically. I hadn’t anticipated these pauses would impact my onboarding pace so much. Also, the telephonic support was helpful but occasionally took longer than I expected to respond, which added to the waiting time. However, the sign-up process and invoicing were quite smooth and efficient, making administrative parts easier. So overall, while the frequent repetition and automated updates slowed the flow somewhat, they did contribute to learning and maintaining up-to-date tools. In the end, the onboarding was not as speedy as I hoped but reasonably effective considering the complexity of the system.