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WFHI review

Mixed feelings about the training sequence, but I'd give it another shot

3 out of 53 of 5Verified customerTraining and onboarding

Mixed feelings about the training sequence, but I'd give it another shot

The training and onboarding steps were a bit of a mixed bag for me. On one hand, the initial setup materials were clear and well-laid out, helping me get started with the software basics without much trouble. The videos and documentation provided were quite helpful at that stage, letting me understand the key features in a logical order. However, as I progressed, some steps felt out of sync or incomplete, making it a little tricky to connect all the dots by myself. For example, the call dialer tools came before I fully grasped how to properly use the database and manage contacts, which caused some confusion. Despite these hiccups, I appreciated that the overall process didn't feel rushed, which made it easier to go back and revisit earlier materials. Given some tweaks to the sequence, I think the onboarding could be much smoother. Because of this balance of helpful and confusing moments, I'm open to doing it again if needed, but hope for a more streamlined experience next time.

Anushka PrabhuDadra and Nagar Haveli and Daman and Diu, IndiaExperience: Published:
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