Mixed feelings about the training – both good and frustrating
My onboarding experience started off well with the initial setup being quite straightforward. The training sessions were comprehensive and walked me through the core functionalities like database handling and using the dialer feature. However, the setup phase took longer than expected due to some features that needed one-time customization. The training was a bit inconsistent; while the basics were well covered, certain advanced workflows weren't explained clearly, leaving me to figure them out myself. Ongoing learning resources were available but not updated frequently, which was a little disappointing. The automatic updates helped keep the software stable and introduced small improvements regularly, so that part worked smoothly. Overall, I can say the combination of one-off setup challenges with ongoing learning created a mixed experience. It's user-friendly but sometimes requires patience and some self-guided learning to really make it work effectively.