Mixed feelings about the training and overall confidence
After completing the initial training and spending some time with the software, I feel somewhat confident but not completely at ease yet. The training was helpful for understanding basic features such as the database and how to use the calling tools, which definitely made the start easier. On the other hand, I struggled a bit with the dialer settings and some of the more advanced features were not adequately explained, which made me unsure of the full potential at first. The automatic updates helped fix a few bugs quickly, which was a good surprise. Overall, I would say the experience was okay—not perfect but not disappointing either. It’s like being halfway confident, knowing there is still more to learn, but the core functions have become manageable enough to keep going. I’d tell a friend that it’s worth trying if you like to learn gradually and can handle some trial and error.