When I started with the software and training, I found that some parts were well explained, especial

When I started with the software and training, I found that some parts were well explained, especial

When I started with the software and training, I found that some parts were well explained, especially the basics of the dialer and database functions. However, a lot of the finer points had to be figured out by myself, which was not ideal. The initial onboarding documents covered the sign-up and payment steps clearly, but the training modules were quite fast-paced and assumed prior knowledge in some areas. This meant that I spent quite a bit of time experimenting with calling tools to understand their full capability. Support was accessible but sometimes delayed, adding to my need to self-learn. Overall, I would say to a friend that the system works fine if you are comfortable with some trial and error during onboarding, but it definitely wasn’t a fully guided experience from start to finish.