Mixed feelings about the training and onboarding experience
I started the training and onboarding with reasonable expectations because the sign-up and invoicing process was efficient and clear. Initially, setting up the dialer and database feature was fairly straightforward, but I did hit a few snags along the way. I found the telephonic support helpful overall, though sometimes it took longer than I hoped to get through to someone who could address my exact concerns. The updates to the software were automatic and seemed to work fine without interrupting my workflow too much, which was a plus. But then, at times, the communication felt a little inconsistent, and I wasn’t always sure what was expected of me. I’m on the fence about whether I’d invest in the training again; it was beneficial in parts but left me feeling I might find better clarity elsewhere. So, I’m glad I tried it out, but I’d want to explore other options or perhaps a more guided experience next time.