Mixed feelings about the time it took to get started
Overall, I felt the training and onboarding process was somewhat of a mixed bag when it came to how long it took me to actually be comfortable using the tools. On one hand, the training materials were thorough and covered essential topics well, which was reassuring. On the other hand, it took much longer than I expected to fully understand the dialer and database features, which slowed me down a bit. The invoicing and payment side was relatively quick and hassle-free, so that part was better. I think my feeling of frustration stemmed mostly from the slower pace at which I could start working independently. Still, I appreciate that the software got regular automatic updates and support was available, so I could reach out with questions when needed. Both speed and thoroughness mattered to me, and I think this system found a cautious balance between them.