3 out of 53 of 5Verified customerSupport and communication
Mixed feelings about the support I got
I found the WFHI support to be a bit of a mixed bag during my onboarding. On one hand, the telephonic assistance was pretty prompt when I reached out about using the dialer; the reps explained the steps clearly. But on the other hand, some issues with the automatic updates causing disruptions weren’t resolved quickly enough, which was frustrating. The sign-up and payment process went smoothly, so at least that part felt reliable. I think I might need help again in the future because the database feature was a bit complicated to set up fully on my own. Overall, the communication was helpful but inconsistent at times, so I’m undecided whether I’ll feel fully confident calling support next time.