I reached out to the telephonic support a couple of times during the setup and then again while usin

I reached out to the telephonic support a couple of times during the setup and then again while usin

I reached out to the telephonic support a couple of times during the setup and then again while using the calling dialer over the week. Initially, I found the support helpful when I faced issues with the database feature integration, as they guided me through the steps patiently. However, when I tried to ask about some automatic updates that affected my workflow, the explanations were less clear, and I ended up having to figure some things out by trial and error. The onboarding flow itself was straightforward, and the training materials made the process manageable, but I do think there were some gaps in communication that made me hesitate about whether I'd want to call again for help next time. It worked well enough overall, and I could continue with my remote workflows, but a more consistent support experience would be appreciated. In short, I’m not sure if I would need help again, but if I do, I hope it’s easier to get clear answers and quicker assistance without repeating myself multiple times or getting vague guidance.