If I were to explain to a friend how the support at WFHI went, I would say it was a bit uncertain. A
If I were to explain to a friend how the support at WFHI went, I would say it was a bit uncertain. At first, I felt unsure about reaching out because the initial contact was slow, and responses weren't very detailed. As interaction continued, occasional follow-ups from the support team gave me some reassurance, though I still felt they weren't proactive enough in anticipating issues. The calls I did have were polite and patient, which helped. By the end, I had modest confidence that if I encountered problems again, support would be there, but I wouldn't fully rely on them to solve complex or urgent matters quickly. The training was decent but could have been a bit more hands-on to build greater assurance while using the dialer and database features. So, I think the experience was lukewarm rather than fully positive or negative.