Mixed feelings about the software clarity
The software itself generally performed well, especially with the database feature being quite efficient and easy to navigate, which I appreciated. However, I found the instructions during sign-up and initial access a bit confusing. They explained certain features like the dialer and calling tools well, but other aspects, particularly the automatic updates and some invoicing steps, were not fully clear to me. Onboarding was okay, but some parts felt rushed or left unexplained, which made me pause a few times. Overall, I felt like the good parts balanced out the less clear sections, so it was a mixed experience where I definitely learned some valuable things, but also faced avoidable confusion.