By the end of the week, I wasn’t entirely confident using the software, although it did allow me to

By the end of the week, I wasn’t entirely confident using the software, although it did allow me to

By the end of the week, I wasn’t entirely confident using the software, although it did allow me to access the tools I needed. The sign-up and invoicing processes were okay, nothing that stood out as especially smooth or difficult. What bothered me more was the inconsistency in the calling tools; sometimes the dialer worked fine, other times it froze, which made me doubt whether this would be reliable on a daily basis. The database feature was decent but not always straightforward to navigate, leaving me a bit uncertain if I was utilizing it properly. Telephonic support helped, although it wasn’t as fast as I would have liked. On the plus side, the automatic updates did introduce some improvements, which I appreciated. Still, overall, I felt a bit hesitant about depending on this software as my primary remote workflow tool. It had potential but I wasn't fully convinced by the experience yet. The mix of decent access and frustrating hiccups leaves me unsure about how confident I can be going forward with this setup.