mixed feelings about the sales approach and fit
Honestly, the sales team was pretty decent to start with. They explained the sign-up and payment processes clearly enough, which helped me get started quickly. But once I dug into the software day by day, I realized it wasn’t quite the right fit for my exact workflow needs. Some features in the dialer and database worked well and made calling easier, but others felt a bit clunky or not quite tailored to what I use often. The automatic updates were mostly fine, but occasionally they changed something that I wasn’t expecting and that caused a delay while I figured it out. Telephonic support was hit and miss; sometimes helpful, sometimes it took a while to get clear answers. So if you’re someone who likes to test things thoroughly before deciding, this might suit you, but if you want something super straightforward right out of the box, it may not. I can see how it helps some workflows but personally, I think it’s a bit uneven and I wouldn’t say it’s perfect for everyone.