Mixed feelings about the sales and sign-up process
When I first signed up for the WFHI software, the initial setup seemed straightforward enough. The invoicing was pretty clear, which was a relief, and getting billed monthly made sense. However, after using the software for a week, I noticed the call dialer sometimes lagged, which was inconvenient during my calling workflow. The database integration worked fine for storing contacts, but switching between the calling tool and the database wasn't as seamless as I'd hoped. Another thing was the automatic updates – they happened regularly, which is good, but occasionally this disrupted my ongoing calls or tasks. Customer support via phone was reachable but sometimes responses were slow, affecting quick issue resolution. Overall, I'd tell a friend that it's a decent product with some rough edges, especially in daily usage rather than at sign-up. The process isn't perfect but it's manageable, so expect some trial and error as you adjust.