Mixed feelings about the pre-purchase info and day-to-day use

Mixed feelings about the pre-purchase info and day-to-day use

Initially, the info I found on WFHI’s website about their software and training seemed fine and fairly detailed. I liked that signing up felt simple and the invoicing was clear. But after starting to use the dialer and database features regularly, I noticed some quirks that weren’t obvious at first. The software sometimes lagged during calling sessions, although the support team was responsive when I called for help. It made me wonder if what I expected before getting access fully matched the live experience. So overall, it’s a mix of good communication initially but a few practical challenges later on that I’m still figuring out.