3 out of 53 of 5Verified customerSales and pre-purchase
mixed feelings about the pre-purchase info
The sign-up process was clear enough but I found myself figuring out the details on my own more than I expected. For example, when I first checked out the training options, it wasn’t obvious whether the calling tools included the kind of dialer support I needed. That part only became clear after I had started. Some things about the database feature felt intuitive, but the automatic updates felt like a bit of a surprise since the info wasn’t upfront about what would change and when. Support was reachable but I only called a couple of times to confirm details. Overall, the process left me with a sense that it wasn’t fully transparent from the start, though the core software itself seems solid enough.