Mixed feelings about the order of things
So, starting with the onboarding and training, it was pretty clear initially. The steps seemed to follow a logical order, like getting you set up step-by-step. But sometimes I felt like they rushed into the calling tools before I really understood the database feature fully. I kept thinking that maybe if the database explanation came earlier, it would make more sense when using the dialer. On the other hand, the automatic updates worked quietly in the background, which was a relief because it meant less manual hassle overall. By the time I circled back to some of the training modules, I appreciated that the support team was easy to reach on calls. It felt like a bit of a cycle—starting something, realizing I missed a detail, and going back—yet somehow the system adjusted without much trouble. So while the order wasn't perfect every time, the balance between software updates and telephonic support helped keep things smooth. I suppose that’s what really counts in the end, the combination of a sensible flow and some room for flexibility. I’m pretty happy overall with how it let me find my own pace even if it could be a tad more streamlined from the get-go.