4 out of 54 of 5Verified purchaseTraining and onboarding
Mixed feelings about the onboarding wording
I felt generally positive about the training and onboarding experience but some of the wording and labels were a bit inconsistent or vague at times. On one side, many instructions were straightforward and helped me move along quickly through setup steps like database imports and dialer configurations. However, on the other hand, some terms seemed technical without much explanation, which could confuse newcomers. Still, the overall flow worked for me because the good parts outweighed the confusing language. With a few tweaks for clearer wording, the onboarding would suit a wider range of users more comfortably than it does now.