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WFHI review

Mixed feelings about the onboarding wait and repeat instructions

3 out of 53 of 5Verified purchaseTraining and onboarding

Mixed feelings about the onboarding wait and repeat instructions

I had expected a smoother training and onboarding experience based on initial descriptions, but the actual process was a bit different. Although the software setup itself didn’t take excessively long, I found there was quite a bit of repetition in the training content, especially in the early modules. This made me feel like the onboarding dragged out more than it ideally should have. On the other hand, the waiting time between steps was not as problematic as the repeated explanations which disrupted the flow. I was hoping for more efficient use of time during training to quickly get to productive use. That said, the clear breakdown of features and call tools did become useful after I pushed through the repeats. I suppose the balance here is that while the approach was thorough, it was less time-effective than I initially expected. This led to mixed impressions - some parts helpful in setting me up properly, but others felt redundant and slow. So overall, the time spent was greater than hoped for due mainly to too much repetition rather than pure waiting periods.

Riddhi Tanvi KurupKarnataka, IndiaExperience: Published:
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