Mixed feelings about the onboarding speed but worth it overall
Reflecting on my experience with the training and onboarding process, I have rather mixed feelings. On one hand, the training content was comprehensive and covered all aspects of the software and workflow. On the other, it took longer than I initially anticipated to fully get going with the tools and database features. This slightly delayed my ability to use the dialer and calling tools confidently in everyday work. However, the step-by-step training and clear support helped me overcome initial delays, so in the end I felt comfortable with the system. The automatic updates occasionally introduced minor changes that required re-learning certain functions but they also kept the software secure and up-to-date. Invoicing and payment were handled smoothly throughout. Given all this, would I repeat the process again if needed? Probably yes, but I would expect to allocate ample time for onboarding without rushing. The training was good, though a bit lengthy, and the support was helpful when I reached out. Overall, balanced results with some patience required to get the best from it.