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WFHI review

Mixed feelings about the onboarding course

3 out of 53 of 5Verified customerTraining and onboarding

Mixed feelings about the onboarding course

When I started the training and onboarding, I was a bit overwhelmed because some modules assumed I'd done earlier steps more thoroughly than I had. The database setup section felt straightforward enough, but the part covering the dialer tools left me scratching my head at times. I wondered if I missed some key instructions or if the training could have been paced differently. Yet as the days went by, I felt myself gaining confidence in using the core features but still unsure about how to fully integrate everything seamlessly. The automatic updates brought some tweaks that required re-learning a few steps, which slowed me down just when I thought I was getting comfortable. Overall, I'd tell a friend it’s useful but takes some solid effort and self-motivation to get really confident with the software. It’s a decent start, but I think the training could include more hands-on or stepwise support to make it less confusing for beginners like me.

Gowri BhaveJharkhand, IndiaExperience: Published:
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