Mixed feelings about the initial sales experience
I wasn’t completely confident about the sales process this time. On one hand, the representatives were polite and offered helpful explanations during sign-up. They patiently answered some of my questions about the platform features. On the other hand, I found some parts confusing, like the payment options and how training modules were bundled. I’m not sure if I’ll need to call for help again next time because the onboarding felt a bit rushed, and I missed some important details in the early steps. I appreciated the effort but felt uncertain overall as I navigated the pre-purchase information.