Mixed feelings about the explanations, would consider again
When I first explored the pre-purchase materials, I found the basic structure of the onboarding process fairly clear. The initial sign-up steps were straightforward and I appreciated the inclusion of a basic walkthrough video early on. However, as I moved deeper into the dashboard and the database features, the explanations felt less comprehensive. I encountered some jargon that wasn’t immediately explained, and that slowed my progress a bit. The training modules were adequate, but I wished they offered more context around the calling tools before diving in. On the other hand, I was glad that the invoicing and payment guidelines were outlined clearly in the documentation, making that part hassle-free. Automatic updates seemed to work silently without disruption, which was a plus. Telephonic support was reachable but felt a little rushed during calls. Overall, while certain parts helped me set up smoothly, others left me with unresolved questions. Given the balance of positives and gaps, I would consider using their software again but would prepare myself for some trial and error at the start.