Mixed feelings about the daily interaction with sales
When I first looked at the sales process, it seemed quite promising. The signup was quick, and the initial demo gave a good enough overview. But after using the service day by day, I noticed some things slipping. The sales follow-ups weren’t very consistent; sometimes I got detailed emails, at other times no response for days. That back-and-forth made me hesitate a bit about continuing. Yet, I should say the team was knowledgeable about the software features when they did respond, so those chats were definitely helpful. I guess I was hoping for a steadier communication rhythm since onboarding and training can feel complex otherwise. So, in the end, while I appreciated the support I did get, the variable effort on their part made the whole pre-purchase phase a bit more tiring than I expected.