Mixed Feelings About the Clarity of Training and Onboarding

Mixed Feelings About the Clarity of Training and Onboarding

The training sessions and onboarding walkthroughs had moments of clear explanation that really helped me understand the basics of the software. Some concepts, like using the dialer and database features, were covered well enough I could follow along without extra help. On the other hand, I sometimes struggled with the pacing and wondered if more examples or visual aids could have been included to clarify details. It wasn’t always clear if the instructions were skipping over steps I hadn’t grasped yet or assuming I already knew the background. Overall, I appreciate WFHI’s effort here but feel the clarity could be improved to avoid small snags that interrupt learning along the way.