3 out of 53 of 5Verified customerSupport and communication
Mixed feelings about the clarity of support explanations
At first, I found the telephonic support clear when I needed help with the dialer features, which was useful. However, some parts of the onboarding were explained in a way that left me confused about the database handling. The automatic updates information was straightforward but sometimes felt lacking in detail, making it harder to understand their impact on my workflow. The invoicing process was explained adequately, but I needed to check a few steps by myself to fully grasp how payments are managed. Overall, the support provided enough guidance to keep me going, though I wished some explanations were more detailed and consistent across different topics.