3 out of 53 of 5Verified customerSupport and communication
mixed feelings about support wait times, might suit some users
The telephonic support took quite a bit of time initially before I could get through to someone helpful, which was frustrating when I needed quick guidance on using the dialer new features. However, once the contact was established, the staff was patient and walked me through the database setup calmly. The onboarding flow itself felt a bit slow to get me fully going. I think users who need prompt and constant assistance might find this process challenging, but if someone has flexible availability and patience for some delays, it could suit them well. Overall the experience balanced out to being neither great nor terrible, somewhat dependent on what kind of support you value most.