Mixed feelings about support timing, thoda time-zone issue hai
Main apne kaam ke hours ke hisaab se support try kar rahi thi, aur overall to theek tha. Support staff ne phone pe baat karte waqt samajhne ki koshish ki aur polite the. Lekin jo timing di gayi thi, woh hamare regular working hours ke saath thoda match nahi karta tha. Matlab main jab call karti thi, toh kabhi kabhi delay hota tha ya phir support team available nahi thi. Training mein bataya gaya process smooth tha, dashboard access karne mein koi dikkat nahi aayi, aur dialer bhi thik se kaam kar raha tha. Par support ka timing mismatch hone ki wajah se kabhi kabhi frustration hua, jo thoda negative impact laaya. Billing process aur software update ke bare mein koi complaint nahi thi. Main samajh rahi hoon ki har cheez perfect nahi ho sakti par agar working hours mein kuch flexibility di hoti toh zyada helpful hota. Overall chal jaata hai, lekin improvement ki gunjaish hai iss aspect mein.