Mixed feelings about support, thoda zyada wait hua
Main support service se contact karne ki koshish kar rahi thi jab database me ek issue mila. Pehle mujhe apna problem explain karna pada, phir ek agent ne transfer kar diya dusre department ko, jahan se mujhe fir se repeat karna pada. Wait time kuch zyada thi, shayad 10 minutes ke aas paas. Lekin call dialer support aur software updates ki jo baat thi, wo generally sahi thi aur updates automatic aaye. Payment process aur invoicing me koi dikkat nahi aayi. Overall mujhe lagta hai ki support thoda slow thi aur thoda baar-baar repeat karna padta hai, par problem eventually solve hui. Socha tha thoda smooth hoga ye, par experience mein kuch extra time lag gaya tha. Agar support better organise hua, toh main zyada confident feel karti phone karne me. Fir bhi software interface theek tha aur training bhi thik thi.