Mixed feelings about support responsiveness, thoda aur improved hona chahiye
Maine jab WFHI ke telephonic support ko call kiya to kuch cases mein response acha mila, jahan mujhe quickly solution mil gaya tha. Lekin kai baar mujhe lamba wait karna pada ya courier details confirm karte waqt information bahut slow mili. Support team generally polite thi, lekin kaam samajhne mein thoda extra time lagta tha unhe. Calling tools aur dialer mein problems report karne par lagta hai kuch issues unko samajh nahi aaye the pehle try mein. Updates ke baad software kaafi smooth ho gaya, par jab naye features aaye to clarity ki kami thi ki unko kaise use karna hai. Payment aur invoicing process thoda tedious tha lekin sahi documentation ne kaam aasan kiya. Overall main thoda disappointed hoon ki pehle hi sab kuch clear nahi ho pata support se, par main samajhti hoon unki limitations hain aur better communication ka scope yaha zaroor hai.