Mixed feelings about support, maybe phir se call karna padega
Mujhe lagta hai ki support thoda mixed raha, matlab kabhi achha lage aur kabhi thoda confusing bhi. Kabhi to dialer aur database setup mein help mil jaati hai easily, par kabhi baatcheet itni long ho jaati hai ki sochta hoon ki kya phir se call karna padega next time agar koi problem aaye. Mujhe lagta hai ki ye depend karta hai ki support wala banda kis din available hota hai, kyunki kuch calls mein toh sab clear ho gaya aur dusre calls mein baar baar repeat karna pada apni baatein. Sign up aur payment-related help toh khaas kisine acha diya, invoicing bhi theek tha, par jab se software update hua hai, uske baad se thodi confusion hui hai. Shayad main badhiya se use karna seekh loon agle kuch dino mein, par abhi tak tho lagta hai mujhe support ke bina mushkil hoga. Soch raha hoon ki next baar koi confusion hoga to bina hesitation call karunga, but thoda hesitation bhi toh hoga yaar!