Mixed feelings about support, kuch accha aur kuch thoda kam
Pehle jo support system maine use kiya tha, uske comparison mein WFHI ka support thoda better tha overall. Unki telephonic help thodi zyada timely thi, aur issues ko samajhne mein wo patience dikhate the. Lekin, kabhi-kabhi jo explanation milti thi, woh thodi confusing ho jati thi. Jaise ki ek baar mera dialer setup issue tha; unhone acha try kiya solve karne ka, par final tak clarity nahi mili. Main khush hoon ki updates automatic hote hain, toh baar-baar manual check karne ki zarurat nahi padti. Lekin main yeh bhi kahunga ki onboarding mein kuch steps clear nahi the, toh mujhe thoda support aur guidance chahiye thi. Overall, support communication mein kuch accha tha par kuch dafe main sochta raha ki baat samajh mein clearly aa rahi hai ya nahi. Jo natural hiccups the, unke liye main 3-star dunga, kyunki kuch cheezein toh kaam ki thi, par poori tarah se satisfied nahi tha.