Mixed feelings about support, kabhi sahi toh kabhi galat
Day to day, support kaafi hit and miss raha. Kabhi dialer se calls karte waqt connection pakka hota tha, toh kabhi issue aata tha jisse kaam ruk jata tha. Training sessions were helpful initially but it felt like uske baad kaafi kuch mujhe khud se samajhna pada. Database management tool accha kaam karta hai, magar kabhi kabhi updates ke baad thoda slow ho jata hai, jo dikkat deta hai during important calls. Payment process smooth raha, invoices clear mile aur sign-up simple tha. Lekin jo telephonic support se jo response mila, usmein consistency nahi thi. So, overall the software mein kuch achha features hain jo kaam karti hain, par kuch cheezein improve honi chahiye, specifically support and automatic updates. It's neither purely bad nor purely good, bas thoda balance bana kar rakhna hoga.