Mixed feelings about support handling my issues, might give it another try
When I faced some problems with the dialer and database features, I contacted the support team. The first response was helpful and they tried to guide me through the troubleshooting steps patiently. However, for some issues, resolution took longer than I expected, and occasionally I felt the communication wasn’t very clear. The telephonic support was friendly but sometimes I had to wait on hold, which was frustrating. On the other hand, the automatic updates seemed to fix smaller bugs effectively without disturbing my workflow. Overall, while it wasn’t a flawless experience, the team's willingness to assist left a positive impression. I’m still on the fence but might try this again in the future, hoping the support process improves or that I get more familiar with the software on my own terms.