3 out of 53 of 5Unverified experienceSupport and communication
Mixed feelings about support, figured some things on my own
So when I started using the WFHI platform, the support was there but sometimes it felt I had to figure out quite a few things myself. The telephonic help was helpful for some technical issues, but not all my questions were answered immediately. There were instances where I found step-by-step guides useful, and frankly, I learned a lot by trial and error. On the plus side, when I did get through to someone, the patience and explanations were good. So I’d tell a friend that while the setup and assistance aren’t seamless, they do help enough, and a bit of self-learning is definitely part of the process. I’d sum it up as a mixed bag, but on balance, I’d say it’s manageable with the right mindset.