Mixed feelings about support; ek baar help mila par mostly wait karna pada
Telefonic support thoda frustrating raha, ek baar maine ek specific problem ko lekar call kiya tha aur support waale ne uska quick solution diya jo helpful tha. Lekin baaki calls mein mujhe baar baar apni baat dubara repeat karni padi aur kai baar wait bhi karna pada without proper resolution. Kabhi lagta tha ki automatic updates se system aur better hoga, par jab mujhe tech support se madad leni padi toh hesitation feel hua ki itni der aur baar baar samjhane ke baad bhi mera issue solve hoga ya nahi. Kuch calls mein mujhe lag raha tha ki shayad support team busy hai isiliye patiently wait karna pada. Maine thoda time diya aur training se apne aap se software use karna seekhne ki koshish ki, par tab bhi jab kuch doubt tha toh turant help nahi milti thi. Ye overall experience mixed raha, kyunki ek baar achha solution mila par majority mein support slow tha jo frustrating tha. Lekin haan, agar patience rakho aur thoda khud practice karo, tab ek routine ban jaata hai jisme software chalana zyada mushkil nahi lagta.