Mixed feelings about support clarity, thoda confusion raha
Main soch raha tha ki support se baat karne pe mujhe clear answers milenge lekin thoda complicated lag raha tha sab. Jab maine software ke database features ke baare me pucha toh explanations thoda unclear the, jahaan tak mujhe samajh aaya shayad wo mere question ka sahi jawab nahi de paa rahe the. Lekin calling tools use karte waqt training waale sections ne achhi madad ki, samajh aaya ki kis tarah dialer setup karna hai aur workflow optimize karna hai. Telephonic support line pe response time sahi tha, par kuch technical baatein thodi lambi aur confusing thi samjhaane mein. Shayad mera communication tarz alag tha ya mujhe thoda aur simple examples chahiye the. Main sochta hu ki agar woh log thoda aur simple language ya screen-share karke samjhate toh accha hota. Overall, mujhe lagta hai ki support helpful tha, par clarity thodi missing thi jis wajah se main 3 star deta hoon, half ka matlab ye nahi ki work nahi hua bas thoda aur improve ho sakta hai ye.